Returns & Exchanges

At CBD Kratom, we want you to be completely satisfied with your apparel and lifestyle gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels are intact, and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.