Frequently Asked Questions
Everything you need to know about shopping with CBD Kratom
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
How do I return an item for an exchange or refund?
We offer a 30-day return policy for unworn items with original tags. Simply visit our online returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own to compare fitment.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
Yes, CBD Kratom is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.